Secure delivery to Europe

Now that Great Britain has left the EU, British companies are looking for fulfillment partners on the continent. RHIEM has the requisite resources to offer, with centralized warehousing facilities, efficient processes and experience in e-commerce. The company is now also organizing the shipment of atmospheric Mathmos lava lamps.

Are the European Union and Great Britain negotiating a free trade agreement or is one of the parties losing patience? Rather than waiting for the outcome of the discussions, British companies are taking action now to safeguard their future. One such company is Mathmos, the British inventor of the lava lamp established in 1963 and based in Poole which is looking to strengthen its cooperation with RHIEM. With its warehousing and fulfillment capacities, the group of companies from Voerde will become the hub for online business and shipping in Europe.

“British companies are realizing that things are getting serious now with Brexit,” observed Stefan Rhiem, CEO of the RHIEM Group. “Exports will continue to run smoothly until the end of the transition period on December 31, 2020 but we are now seeing an increasing number of inquiries from British companies for fulfillment and e-commerce solutions on the continent.”

Favorable transport costs for colorful lamps

Mathmos has been working with RHIEM since 2018. Founded in 1963, the company sells its popular colorful lamps worldwide and is now storing some of its products in Voerde near Düsseldorf. RHIEM also takes care of the shipping to buyers for the online shop in German-speaking countries and Europe and organizes the system for the processing of returns. “Even after Brexit, we still want to supply our customers quickly and continue to offer an excellent service,” said Cressida Granger, Managing Director of Mathmos. “RHIEM knows what customers need, and with the warehouse in Voerde we can shorten delivery times and reduce logistics costs.”

Direct delivery from Great Britain would mean high costs for shipping service providers, so the potential savings will benefit both Mathmos and its customers. With a shipping hub at RHIEM, the transport costs to German customers can be almost halved. Returns will also be cheaper and easier for customers. This is an argument which is appreciated not only by Mathmos but also by companies like CurrentBody, a supplier of beauty products, and other clients from Great Britain.

Flexibility through outsourcing

The main advantage of cooperation with RHIEM, however, is the freedom British companies will have to remain independent of political decisions. Even if a free trade agreement is reached, there may be increases in customs duties, export taxes or value added taxes. In this case, Mathmos could outsource the entire management of its e-commerce in German-speaking countries and Europe to RHIEM, for example, and also have the stationary trade supplied from Voerde.

RHIEM has made preparations for this situation: not content with merely offering logistics services, the group of companies also has input into their organization. “RHIEM offers scalable staffing, warehouse and dispatch capacities within the Group, as well as innovative services for mail order and returns,” said Rhiem. “Last but not least, we help develop packaging and have a number of in-house design and printing services.”

Further information:

RHIEM Services GmbH
Dr. Thorsten Voigt
Director Business Development & Sales
Gildeweg 10 • 46562 Voerde • Germany
Phone +49 (0) 2855 9700-835



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Christopher Evers
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Christopher Evers

Bei der RHIEM Services verfügen wir über hoch skalierbare Fulfillment-Prozesse mit denen Sie als Händler international, leistungsstark und zuverlässig auftreten werden. Durch unsere IFS Zertifizierung bieten wir höchste Hygienestandards und eine lückenlose Chargenrückverfolgung, sowohl bei B2C als auch bei B2B Sendungen. Fordern Sie uns heraus und kontaktieren Sie mich gerne telefonisch unter +49 2855/9700-742 oder per e-mail: für einen ersten Austausch.