{"id":20690,"date":"2024-06-24T12:19:52","date_gmt":"2024-06-24T10:19:52","guid":{"rendered":"https:\/\/neu.rhiem.com\/uncategorized\/how-does-the-pick-and-pack-process-work-in-b2c\/"},"modified":"2024-07-03T13:24:30","modified_gmt":"2024-07-03T11:24:30","slug":"how-does-the-pick-and-pack-process-work-in-b2c","status":"publish","type":"post","link":"https:\/\/www.rhiem.com\/en\/infotheque\/how-does-the-pick-and-pack-process-work-in-b2c\/","title":{"rendered":"How does the pick and pack process work in B2C?"},"content":{"rendered":"

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The second part of our RHIEM series “How does…?”<\/em> focuses on the pick and pack process in B2C fulfillment<\/a>. We give you an insight into the process from picking the products to the finished package. <\/p>\n

The company Eventus GmbH (fictitious company), based in Bavaria, is a customer of RHIEM Services and sells products in the cosmetics industry in the B2C and B2B sectors. It uses its own online store and various online marketplaces as well as distribution channels via a drugstore chain. It has a portfolio with 140 different article numbers, which are delivered worldwide. In order to focus on its core competencies, the company has outsourced its entire logistics and placed it in the hands of logistics experts <\/em>. The integration of the customer <\/em>and the system-side ERP connection were successfully completed by the project management team and all necessary processes were individually defined. In this RHIEM series, we show you which services are provided for the company by RHIEM Services and which processes are behind them.<\/p>\n

We have also recorded the entire process in the form of a video:<\/p>\n

[\/et_pb_text][et_pb_video src=”https:\/\/youtu.be\/mtGHXQYIyDg” _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.rhiem.com\/wp-content\/uploads\/2024\/06\/lagerlogistikpartner-rhiem.jpg” alt=”A scanner, which is used to capture data, stands on a pile of packed orders from our customers” title_text=”Digital warehouse logistics made by RHIEM” _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Receipt of an order<\/h3>\n

A customer of Eventus GmbH orders three products via the company’s own online store. About the interface connection <\/em>between the online store of Eventus GmbH and the ERP system of RHIEM Services GmbH, the logistics (B2C shipping area) receives the order. <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.rhiem.com\/wp-content\/uploads\/2024\/01\/IMG_01257.jpg” alt=”An employee scans a parcel on the shelf” title_text=”Thanks to the latest technology in warehouse logistics, we always have an overview, even with thousands of items in our warehouses” _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Picking the products of the order<\/h3>\n

The order is transmitted to a logistics employee using an MDE device. As all products in our warehouses move exclusively via load carriers, he\/she scans one of these and receives the storage locations where the products can be found. At the storage location, the products are removed in the appropriate quantity, the label of the storage location is scanned, the quantities removed are confirmed and the products are placed on a picking trolley.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.rhiem.com\/wp-content\/uploads\/2024\/06\/rhiem-services-packungsgroessen.jpg” alt=”An employee packs parcels of different sizes into each other so that the orders can be packed individually and securely” title_text=”RHIEM Services: fast and transparent parcel shipping in our fulfillment department” _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Packing the products<\/h3>\n

The logistics specialist returns to the Eventus GmbH packing line with the retrieved goods and packs the products in a suitable box. At the same time, it scans the picked products to ensure that the products actually ordered are dispatched. As requested by Eventus GmbH, additional filling material, the delivery bill and a flyer are inserted into the parcel before it is sealed using environmentally friendly packing tape. The process can be individualized according to customer requirements, e.g. tissue paper in the parcel to enhance the unpacking experience.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.rhiem.com\/wp-content\/uploads\/2024\/01\/IMG_01257.jpg” alt=”An employee scans a parcel on the shelf” title_text=”Thanks to the latest technology in warehouse logistics, we always have an overview, even with thousands of items in our warehouses” _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Shipping preparation<\/h3>\n

The fully packed parcel is placed on a roller conveyor system next to the packing table so that it passes automatically to the outgoing goods area. There, the parcel is placed on a pallet, which is handed over to the shipping service provider in the evening.<\/p>\n

Further control instances take place here. The parcel is scanned when it arrives on the pallet to prove that the parcel has landed on the pallet. Once the pallet is packed, it is wrapped and a pallet label is created. The label is scanned again to prove that the pallet is closed. The shipping service provider then collects the pallet in the evening, again confirmed by a scan. This makes it easy to track where the parcel is currently located. The respective process steps are visible in the customer portal. Early shipment notifications, e.g. that the goods have been electronically announced to DHL for hours, are therefore excluded.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

RHIEM as your fulfillment partner<\/h2>\n

RHIEM is happy to support you in outsourcing your logistics. In a no-obligation meeting, we will discuss your challenges in detail and develop solutions together.<\/p>\n

Contact us now – quickly find your personal contact!<\/p>\n

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Picking & packing in fulfillment – we provide a look behind the scenes of our warehousing, packing tables and processes that ensure that your customers get the right package delivered to the right address at the right time worldwide<\/p>\n","protected":false},"author":4,"featured_media":20152,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[45,41],"tags":[43,54,44],"class_list":["post-20690","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-infotheque","category-services-logistics","tag-fulfillment-en","tag-inside-rhiem-en","tag-know-how"],"yoast_head":"\nHow does a pick & pass process actually work in B2C?<\/title>\n<meta name=\"description\" content=\"Picking & packing in fulfillment - we provide a look behind the scenes of our warehousing, packing tables and processes that ensure that your customers get the right package delivered to the right address at the right time worldwide\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rhiem.com\/en\/infotheque\/how-does-the-pick-and-pack-process-work-in-b2c\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How does a pick & pass process actually work in B2C?\" \/>\n<meta property=\"og:description\" content=\"Picking & packing in fulfillment - 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