[et_pb_section fb_built=”1″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Infothek – Text” _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” link_font=”||||on||||” link_text_color=”#009de0″ header_2_text_color=”#666666″ header_2_font_size=”22px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
The Christmas season is approaching and as a fulfillment service provider, we are facing one of the busiest periods of the year. We start preparing for the Christmas business months in advance to ensure that all orders can be processed smoothly and on time. In this blog post, we give you an insight into how we are preparing for the Christmas business<\/p>\n
Christmas business is crucial for our business. It accounts for a significant proportion of our customers’ annual sales, which is why we consider careful planning to be essential. Here are some of the steps we are taking to ensure the Christmas business runs smoothly:<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ module_class=”quartet-col” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/www.rhiem.com\/wp-content\/uploads\/2024\/04\/IMG_01339-1.jpg” alt=”The digital processes in fulfillment” title_text=”IMG_01339-1″ force_fullwidth=”on” admin_label=”Infothek – Bild” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text admin_label=”Infothek – Text” _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” link_font=”||||on||||” link_text_color=”#009de0″ header_2_text_color=”#666666″ header_2_font_size=”22px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
We often start planning for the Christmas business as early as the summer. We analyze historical data to determine inventory requirements and check whether sufficient space and resources are available. After all, more shipments also mean the need to take up more space in the warehouse. At the same time, we coordinate inventory growth plans with our existing customers. <\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”quartet-col” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/www.rhiem.com\/wp-content\/uploads\/2024\/06\/pack.jpg” alt=”The picture shows a warehouse employee of a fulfillment service provider packing orders into a box at a packing table” title_text=”Packing the orders at the packing table” force_fullwidth=”on” admin_label=”Infothek – Bild” _builder_version=”4.21.0″ _module_preset=”default” min_height=”278.1px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text admin_label=”Infothek – Text” _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” link_font=”||||on||||” link_text_color=”#009de0″ header_2_text_color=”#666666″ header_2_font_size=”22px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
Parallel to warehouse planning, we also start capacity planning in the summer. Our existing customers request forecasts for Christmas business months in advance – even if they may not have considered the Christmas season in detail during the summer. If we do not receive a detailed forecast, we assume the previous year’s figures with a generous amount of growth built in.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ module_class=”quartet-col” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/www.rhiem.com\/wp-content\/uploads\/2024\/06\/IMG_00371.jpg” alt=”A forklift truck transports several boxes in the fulfillment warehouse” title_text=”Incoming and outgoing goods – every movement of your products stored with us is strictly monitored and is available at all times in our fulfillment customer portal” force_fullwidth=”on” admin_label=”Infothek – Bild” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text admin_label=”Infothek – Text” _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” link_font=”||||on||||” link_text_color=”#009de0″ header_2_text_color=”#666666″ header_2_font_size=”22px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
To ensure that orders are delivered on time, we work closely with shipping and logistics companies such as DHL, UPS and DPD. Additional trucks to collect the many parcels are essential – otherwise people will be busy packing and, in the worst-case scenario, the parcels would not be able to be collected.
\nIn addition to the additional transport capacity, the weeks before Christmas are also interesting – when can shipments be sent and still be guaranteed to be delivered before Christmas? Especially in the last-minute business, we coordinate closely with the shipping service providers to give our customers planning security.\n<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”quartet-col” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https:\/\/www.rhiem.com\/wp-content\/uploads\/2024\/06\/fulfilment-kundenzufriedenheit.jpg” title_text=”fulfillment customer satisfaction” force_fullwidth=”on” admin_label=”Infothek – Bild” _builder_version=”4.21.0″ _module_preset=”default” min_height=”248px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text admin_label=”Infothek – Text” _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” link_font=”||||on||||” link_text_color=”#009de0″ header_2_text_color=”#666666″ header_2_font_size=”22px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
The Christmas period can be stressful for customers as they rely on punctual deliveries. We ensure that we have efficient communication channels to answer customer questions and solve problems quickly. We do not use a ticket system for this – each of our customers is assigned a personal account manager, team lead and strategic contact throughout the year. This ensures that adjustments can be made quickly even at peak times.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text admin_label=”Infothek – Highlight Box” module_class=”infothek-fazit” _builder_version=”4.21.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” link_font=”||||on|||#FFFFFF|” link_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_2_font_size=”22px” header_3_text_color=”#FFFFFF” header_4_text_color=”#FFFFFF” header_5_text_color=”#FFFFFF” header_6_text_color=”#FFFFFF” background_color=”#e2007b” custom_margin=”30px|-20px|30px|-20px|true|true” custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
Christmas is a busy but also exciting time for us. Proper preparation and planning are the key to the punctual and smooth processing of orders. Cooperation with shipping and logistics partners and capacity planning in the areas of outgoing goods, stock allocation and customer service are just some of the steps we take to successfully manage the Christmas business. With the right preparation, we can guarantee that the holidays will be at least a little less stressful for our customers.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_button button_url=”https:\/\/www.rhiem.com\/en\/logistics-fulfillment\/fulfillment\/” button_text=”Get advice now” button_alignment=”center” admin_label=”Infothek – CTA Button” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#009de0″ button_border_color=”#009de0″ button_border_radius=”40px” button_font=”|600||on|||||” button_use_icon=”off” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|desktop” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|desktop” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|desktop” background_layout=”dark” custom_margin=”40px||40px||true|false” custom_padding=”16px|60px|15px|60px|false|true” transform_styles_tablet=”” transform_styles_phone=”” custom_css_main_element=”margin:10% 0;” global_colors_info=”{}” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_scale__hover=”102%|102%” theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Christmas without presents? Unthinkable! What is the most beautiful time of the year for some, is the hardest for logistics. Read here how RHIEM is preparing itself as a global fulfillment service provider.<\/p>\n","protected":false},"author":4,"featured_media":20158,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[41],"tags":[43,54,44],"class_list":["post-20783","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-services-logistics","tag-fulfillment-en","tag-inside-rhiem-en","tag-know-how"],"yoast_head":"\n